Profile
I help businesses run smoothly — bringing order to operations, structure to client relationships, and flow to everyday workflows.
A detail-oriented administrative and CRM support professional with over a decade of experience in client management, business administration, and operational coordination. Today I focus on CRM administration, workflow automation, and business process optimization using modern productivity and automation tools.
10+
years across admin & client management
3
industries supported end‑to‑end
6+
platforms & automation tools
02
Skills & Tools
Tools & Platforms
Claude AI
HubSpot CRM
Ignition
Xero Blue
Tableau
Canva
Administration
Calendar management
Email management
Scheduling & coordination
Documentation
Business Operations
Client relationship management
Sales cycle support
Invoicing
Proposals & lead management
Workflow automation
03
Experience
2024 — 2026
Sales Assistant & Automation Analyst
Australian Company · Remote
- Manage and maintain the HubSpot CRM, keeping records, pipelines, and data clean and current.
- Support the sales team and CEO with proposals, lead management, and day-to-day administrative tasks.
- Process invoicing using Xero and Ignition.
- Leverage Claude AI for documentation, content creation, and workflow automation.
2017 — 2024
Sales Account Manager
Covalent Partners, Inc.
- Managed, developed, and expanded long-term client relationships.
- Prepared and delivered sales presentations using Tableau.
- Coordinated and managed data engineering projects.
2015 — 2017
Foodservice Specialist
Max Ideas Corporation
- Managed, developed, and expanded client relationships.
- Assured the quality of products and services.
Contact
Let's keep your operations running smoothly.